Terms and Conditions vg98 —
Complete Platform Usage Guide

Welcome to vg98, Malaysia's trusted online casino platform. This Terms and Conditions document constitutes a legally binding agreement between you ("User") and vg98 ("Platform", "We"). By accessing, registering, or using any service provided by vg98, you confirm that you have read, understood, and agreed to be bound by all the terms and conditions stated herein.

If you disagree with any part of these terms, please stop using the VG98 platform immediately. Continued use of our platform following any amendment to the terms constitutes acceptance of those amended terms.

To register and use vg98 services, you must meet all of the following eligibility criteria without exception:

• Be at least 18 years on the date of registration.
• Be a valid citizen or permanent resident located within a region permitted to operate by VG98.
• Has never had a vg98 account previously closed due to a terms violation.
• Is not currently experiencing a gambling problem and has not submitted a self-exclusion request.
• Acting on your own behalf — not as an agent, representative, or proxy for any third party.

Vg98 reserves the right to request proof of age and identity at any time. Failure to submit the required documents within the specified timeframe may result in account suspension until verification is complete.

The vg98 account registration process is straightforward and can be completed in minutes. However, there are a few important things to know about identity verification (KYC — Know Your Customer):

• Each user is only permitted to hold one account only. Holding multiple accounts is a serious violation of VG98's terms.
• All information provided during registration must be accurate, complete, and up to date.
• Vg98 reserves the right to require identity verification (KYC) before processing the first withdrawal or when account activity triggers a security review.
• Required documents may include a national ID, passport, bank statement, or utility bill as proof of address.
• All personal data is stored and processed in accordance with vg98's integrated Privacy Policy.

The vg98 KYC process is designed to protect you from unauthorised access and ensure the security of your financial transactions. 256-bit SSL encryption keeps all data you submit fully protected.

VG98 supports a variety of payment methods suited for Malaysia users, including bank transfers via Maybank, CIMB, Public Bank, RHB, and Hong Leong Bank, as well as digital wallets such as Touch 'n Go eWallet and GrabPay.

• The minimum deposit is RM 10 per transaction.
• All deposits are processed instantly once the transaction is confirmed by the bank or payment provider.
• VG98 does not charge any additional fees for deposits. However, your bank or digital wallet provider may apply their own separate charges.
• Deposited funds may only be used for gaming purposes within the VG98 platform.
• Vg98 reserves the right to decline or reverse any deposit that is suspicious or inconsistent with these terms.

Vg98 processes withdrawals quickly — most requests are completed in under 3 minutes once all conditions are met. Here are the withdrawal terms you need to know:

• The minimum withdrawal is RM 30 per transaction.
• KYC verification must be completed before your first withdrawal is approved.
• Withdrawals will only be processed to a bank account or digital wallet registered under the same user's name.
• Daily withdrawal limits depend on your account level and VIP status. VIP members enjoy higher withdrawal limits.
• Vg98 reserves the right to request additional supporting documents for withdrawals that exceed certain limits.
• Withdrawals processed on regular business days will be credited to your bank account within 3–30 minutes of approval.

The vg98 withdrawal service operates 24 hours a day, 7 days a week, including public holidays — no waiting for business days.

Vg98 offers a wide range of attractive bonuses and promotions for both new and existing members. All bonuses are subject to specific terms and conditions stated alongside each promotional offer.

• The welcome bonus may only be claimed once per new user.
• All bonuses have wagering requirements (rollover) that must be met before a withdrawal is permitted. The rollover requirement for each bonus is clearly stated on the relevant promotions page.
• Bonuses cannot be transferred between accounts or converted directly to cash without meeting the eligibility requirements.
• Vg98 reserves the right to void bonuses obtained through illegitimate means or in a manner that violates the spirit of the promotion.
• The maximum wagering limit when using a bonus is RM 20 per wager unless otherwise stated.
• Cashback bonuses are calculated based on net losses within the specified period and are automatically credited to your account.

The vg98 VIP Program gives you access to exclusive bonuses, higher withdrawal limits, personalised rewards, and priority customer service. The more you play, the more privileges you unlock.

Vg98 offers over 500 games spanning video slots, live casino, fish shooting, and bingo. Each game category has specific rules that all players must follow:

• All game outcomes are determined by a Random Number Generator (RNG) system that has been verified and audited by independent third parties to ensure complete fairness.
• All bets placed are final and cannot be cancelled once the game process has begun.
• In the event of a technical failure or system disruption during gameplay, VG98 will use server records to determine a fair outcome.
• Vg98 reserves the right to void any bets or rounds affected by technical errors or faults in the game software.
• Players are responsible for understanding the rules of each game before they start playing.

To maintain a safe and fair gaming environment for all users, VG98 strictly prohibits the following activities:

• Registering or operating more than one account simultaneously.
• The use of automation software, bots, scripts, or any third-party tools to play or manipulate the system.
• Any form of money laundering or suspicious financial activity.
• Manipulating bonuses through hedging, opposing bets, or other intentional bonus abuse techniques.
• Sharing, selling, or allowing another party to use your account.
• Threatening, harassing, or abusing support staff or other players.
• Spreading false information about VG98 to damage the platform's reputation.
• Attempting to hack, breach, or interfere with VG98's security systems.

Any user found engaging in the above activities will face immediate action, including account suspension or termination, forfeiture of all balances and bonuses, and potential legal action.

You may close your VG98 account at any time by contacting our customer support team. Any valid remaining balance will be processed for withdrawal upon completion of final identity verification.

Vg98 also reserves the right to suspend or terminate your account without prior notice in the following circumstances:

• Violation of any part of these Terms and Conditions.
• Suspected fraudulent activity or money laundering.
• Failure to submit the requested identity verification documents.
• Inactive for more than 12 consecutive months.
• Instructions from relevant authorities or regulatory bodies.

In the event of account termination due to a terms violation, VG98 reserves the right to forfeit all remaining balances, bonuses, and wins in the account.

VG98 provides its online gaming platform services on an "as-is" basis. While we make every effort to ensure smooth and uninterrupted platform operation, there are liability limitations you should be aware of:

• VG98 is not responsible for any losses arising from third-party internet service disruptions, power outages, or circumstances beyond our control.
• VG98 assumes no liability for financial losses incurred as a result of legitimate game outcomes.
• All decisions made by the RNG system are final, and vg98 is not liable for any player dissatisfaction with fair game outcomes.
• VG98's maximum total liability to any user under any circumstance shall not exceed the user's net deposit amount in the 30 days preceding the claim.

Vg98 takes the privacy and personal data protection of all users seriously. All information you provide to us is collected, processed, and stored in accordance with vg98's integrated Privacy Policy and in compliance with applicable data protection legislation in Malaysia.

• Your personal data will not be sold or shared with third parties for marketing purposes without your explicit consent.
• Vg98 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers.
• You have the right to request access, correction, or deletion of your personal data by contacting the VG98 support team.

For more information on how vg98 handles your personal data, please refer to Privacy Policy our complete terms.

If you have any questions, concerns, or need further clarification on VG98's Terms and Conditions, our customer support team is available 24 hours a day, 7 days a week.

You can reach us via the live chat available directly on the VG98 platform or through our official email at [email protected]. We are committed to responding to every inquiry as promptly as possible.

For issues related to responsible gaming, deposit limits, or self-exclusion, please visit the Responsible Gaming our team for more detailed information and assistance.