Official Documents

Privacy Policy vg98 —
Your Personal Data Protection

Vg98 is fully committed to protecting the privacy and personal data of every member. This document transparently explains how we collect, use, store, and safeguard your information.

Updated: 1 January 2026

Why Your Privacy Is Safe at vg98

Six core data protection pillars we practise every day to keep your information secure.

256-bit SSL Encryption

All data moving between your device and vg98 servers is protected with 256-bit SSL encryption — the same level of security used by Malaysia's major banks.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls, with access restricted to authorised personnel who have undergone background checks.

Full Data Control

You have the right to access, correct, download, or request deletion of your personal data at any time by contacting the vg98 support team.

No Data Selling

Vg98 does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Your privacy is not our commodity.

Transparent Cookies

We use cookies solely to enhance the user experience and for internal analytics. You can manage cookie settings at any time through your browser settings.

No Excessive Monitoring

Vg98 only collects data that is genuinely necessary for platform operations. We do not engage in excessive monitoring or collect data irrelevant to our services.

01

Introduction

Welcome to the vg98 Privacy Policy. This document has been prepared to clearly and transparently explain how the vg98 platform ("we", "vg98") collects, processes, uses and protects your personal data ("User", "you") when you use our services at vg98.ng.

Vg98 takes data protection responsibilities seriously. We comply with applicable data protection laws and continually strive to ensure your information is handled in the safest and most ethical manner. This Privacy Policy applies to all vg98 platform users, including visitors, registered members, and active players.

Note: By using the vg98 platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of our platform. This policy should be read together with Terms and Conditions vg98.

02

Personal Data We Collect

Vg98 only collects data required to provide, operate, and improve our platform services. The following are the categories of data we collect:

Data Category Data Examples Collection Method
Identity Full name, date of birth, ID card number Account registration, KYC verification
Contact Email address, phone number Account registration, profile updates
Finance Bank account number, transaction records Deposit and withdrawal processing
Technical IP address, device type, browser Server logs, automatic cookies
Usage Game history, session duration, game preferences In-platform activity

We do not collect sensitive data such as medical information, religious beliefs, or political views. All financial data is processed through secure payment channels and is not stored directly in our core systems.

03

How We Use Your Data

Collected data is used solely for legitimate purposes directly related to the provision of vg98 services. The following outlines how your data is used:

  • Account Management: Creating, verifying and maintaining your user account.
  • Transaction Processing: Processing deposits, withdrawals and all financial transactions within the platform.
  • Identity Verification (KYC): Meeting legal compliance requirements and preventing fraud and money laundering.
  • Customer Support: Enabling our support team to assist you more efficiently and effectively.
  • Platform Security: Detecting and preventing suspicious activity, fraud or security breaches.
  • Service Improvement: Analysing usage patterns to improve the overall user experience.
  • Marketing Communications: Sending promotional information and exclusive offers — only if you have consented to receive them.
  • Legal Compliance: Fulfilling relevant legal and regulatory obligations.

Marketing Communications: You may opt out of promotional emails at any time by clicking the "unsubscribe" link in any email we send, or by contacting the vg98 support team directly.

04

Data Sharing with Third Parties

Vg98 does not sell or rent your personal data to any third party. However, in certain situations, we may need to share your information with the following parties:

  • Payment Service Providers: Financial information required to process your deposits and withdrawals through trusted payment partners.
  • Game Providers: Minimum technical data required by third-party game software providers to ensure a smooth gameplay experience.
  • Analytics Providers: Anonymised usage data for platform analytics and service improvement purposes.
  • Authorities: When required by law, court order, or direction from a competent authority.
  • KYC Partners: Identity information required for identity verification processes to comply with legal requirements.

All third parties we work with are required to comply with strict data protection standards and may only use shared data for the specified purposes. Legally binding data confidentiality agreements are signed with every partner.

05

Cookies & Tracking Technology

Vg98 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device by your browser.

  • Essential Cookies: Required for basic platform operation — without these cookies, the platform cannot function properly. An example is the login session cookie.
  • Performance Cookies: Collecting information about how you use the platform to help us identify areas for improvement.
  • Functional Cookies: Saving your preferences such as language, currency and display settings for a more personalised experience.
  • Analytics Cookies: Helping us understand traffic patterns and platform usage in aggregate, non-identifiable form.

You can manage and delete cookies through your browser settings at any time. Please note that blocking all cookies may affect certain features on the vg98 platform.

06

Data Security

We implement comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:

  • 256-bit SSL Encryption for all data transmissions between the platform and your device.
  • Data encryption at rest using AES-256 encryption standards for sensitive data stored in our database.
  • Role-based access control ensuring only authorized personnel can access user data.
  • Regular security audits by independent third parties to identify and address any system vulnerabilities.
  • 24/7 Monitoring by the vg98 cybersecurity team to detect any threats or unusual activity.
  • Two-factor authentication (2FA) available for all user accounts as an additional layer of protection.

Shared Responsibility: While we implement best-in-class security measures, the security of your account also depends on you. Please use a strong, unique password and never share your login credentials with anyone.

07

Your Rights Over Personal Data

As a vg98 user, you have the following rights regarding your personal data. All requests will be processed within 14 business days:

Right to Access

Request a copy of all personal data we hold about you in a readable format.

Right to Rectification

Request correction of any inaccurate or incomplete data in our records.

Right to Erasure

Request deletion of your personal data, subject to our legal retention obligations.

Right to Portability

Request your data in a structured format that can be transferred to another service provider.

Right to Object

Object to the processing of your data for direct marketing or profiling purposes at any time.

Right to Restriction

Request restriction of your data processing in certain situations while a review or dispute is ongoing.

To exercise any of the above rights, please contact the vg98 support team via live chat or our official email. We will verify your identity before processing any request to protect the security of your account.

08

Data Retention Period

Vg98 retains your personal data only for as long as necessary to fulfil the purpose of collection or to meet applicable legal requirements. The following are our data retention guidelines:

  • Active account data: Retained for the duration your account is active and for 5 years after account closure for legal compliance purposes.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with applicable financial and tax regulations.
  • Activity and security logs: Retained for 12 months for security purposes and incident investigation if required.
  • Support communication data: Retained for 3 years for reference and service quality improvement.
  • Marketing data: Retained until you withdraw consent or request deletion.

Once the specified retention period has expired, data will be securely deleted or anonymised using methods that comply with international data security standards.

09

Links to Third-Party Sites

The vg98 platform may contain references to third-party services such as game providers and payment providers. This Privacy Policy applies solely to the vg98 platform and does not cover the privacy practices of any third party.

Vg98 is not responsible for the privacy policies or content of third-party sites you may access through our platform. We encourage you to read the privacy policy of each third-party service you use before providing them with any personal information.

Reminder: Third-party game providers on the vg98 platform may have their own privacy policies. However, all providers working with vg98 have undergone security assessments and are required to comply with the minimum data protection standards we set.

10

Changes to the Privacy Policy

Vg98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments.

When we make significant changes to this policy, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying clear notices on the vg98 platform about changes that have been made.
  • Sending email notifications to all registered members for material changes.

Your continued use of the vg98 platform after any Privacy Policy changes take effect means you accept the latest version of this policy. We encourage you to review this page periodically to stay up to date.

11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by vg98, please do not hesitate to contact us.

The vg98 Data Protection Team can be reached via:

  • Live Chat: Available 24/7 directly within the vg98 platform for immediate response.
  • Official Email: [email protected] — we aim to respond within 24 hours.

For issues related to responsible gaming or player protection, please visit the Responsible Gaming us. For questions related to general platform terms of use, please refer to Terms and Conditions us.

Response Time: All privacy and data protection enquiries will be answered within 14 business days. For urgent cases involving account security, please use live chat for an immediate response.

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